that DVLA is dedicated to ensuring that its printing work on behalf of other government departments isn't going to detract from delivering its core business enterprise and approach, in line with the recommendation of the Public Accounts Committee’s report of March 2023 The review located a transparent opportunity to boost DVLA’s utilisation of its printing services, in order to maximise Rewards to governing administration from this asset.
The evaluate experienced several discussions with the former Board, the department’s sponsor and wider stakeholders. These have been about the overall prolonged-time period strategic direction of travel which was required to enable accelerated transformational alter to eventually provide much better high quality, cost efficient and obtainable providers for all clients.
Positive responses on this method continues to be obtained from each get-togethers. DfT creating quite a few asks of DVLA beyond the enterprise scheduling method has Traditionally resulted in an absence of cross departmental prioritization of asks and an unclear posture for DVLA.
taking into consideration solutions to revise laws to allow adjustments to the level of fines for Automobile Excise Duty (VED) non-compliance to allow powerful enforcement
Nonetheless, The brand new company method advised previously in this evaluate will necessitate a lasting and bold performance approach – which includes targets and lengthy-time period financials – that is definitely aligned to its vision for the longer term and working product. This should involve chances from:
The critique discovered a lot of samples of powerful Performing level relationships involving DVLA and DfT and identified a number of senior amount governance and assurance discussion boards involving the DVLA, DfT central (DfTc) and also the CDDO.
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Many DVLA’s money is derived from service fees for its Main expert services, which it provides on a value-Restoration foundation. The place legislation at present restricts DVLA from routinely updating its costs to meet changing costs, the review uncovered a transparent situation for simplifying and introducing higher adaptability in placing costs so long as organisational effectiveness is maximised.
clarity on policy ownership among DfT and DVLA element on how the Chair and NEDs will help DVLA in shipping in their corporate tactic
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DVLA and DfT to continue to work collectively, as Element of the DfT team HR product, on policy about specialist pay for essential roles wherever recruitment and team retention is an issue, and to mitigate dangers to recruitment of certain specialist digital abilities.
The evaluation regarded DVLA’s potential achievement to be firmly depending on check car details its ability to accelerate electronic modernisation to boost the encounter of consumers across all its expert services. Even more electronic modernisation has likely to reduce inside paper-based processing, improve the up-consider and high-quality of existing digital products and services and supply supplemental digital expert services.
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